Stephen Swaim

Stephen Swaim has spent over 15 years in the trades, starting from the ground up, working as a commercial installation apprentice and a service technician before moving into leadership. For the past six years he has served as the HVAC service manager at Yarbrough and Sons HVAC and Plumbing, where he leads a team of field technicians and focuses on the systems, coaching, and accountability that turn good technicians in to great ones. He's the author of "The Service Manager's Playbook" drawing on real-world experiences in ownership, mindset, communication, and financial literacy for service managers. A continual student of the craft, Stephen is always looking for ways to grow in his leadership role.