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Alexy Rollins

Alexy Rollins

CEO & Co-Founder · Loyalty Plumbing & Air

Session

Breakout Early Growth

Earn Trust That Wins Customers

Tuesday, Nov 10th, from 8:00 am to 9:00 am Alliance 302-304
Learn practical communication techniques that build credibility from the first interaction, strengthen customer relationships, and increase close rates. You'll leave with proven methods for creating trust, handling difficult conversations, and delivering an exceptional customer experience that drives referrals and repeat business.

About Alexy Rollins

Alexy Rollins is the co-founder and owner of Loyalty Plumbing & Air, a woman-owned home service company based in Las Vegas. Known for her people-first approach to leadership and business growth, Alexy has helped build Loyalty around a simple belief: trust is earned through the way we communicate, not just the service we provide.  

Her passion for understanding people, strengthening communication, and creating exceptional customer experiences has shaped everything from Loyalty’s team culture and training to the way customers are served in their homes. 

Outside of business, Alexy is a devoted Golden Retriever enthusiast. Her love for Goldens has even become part of the Loyalty brand, with her Golden Retriever, Buddy, serving as the company’s beloved mascot and a familiar face to customers throughout the Las Vegas community. 

Alexy brings a practical, real-world perspective on how listening, perception, body language, tone, and intentional communication can transform customer relationships, strengthen teams, and ultimately drive business growth. 

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