Attending this workshop will give you the information you need to: Handle problem employees. Perform successful employee reviews. Create processes that improve performance. Design and develop training programs that stick. Improve time management skills and focus on results, not obstacles.
After leaving the Navy, and before starting his own business, Frank Besednjak held positions as a service technician, technical support specialist at Sony Business Products, Service Manager for RCA Service Company, Area Manager for GE Consumer Service, then Manager of Service Training and Field Support Operations for GE Appliances globally. While at GE, Frank received numerous awards for implementing performance improvement programs that saved tens of millions of dollars and improved employee training, customer engagement and morale. Some of his business processes are still in use at GE today. He has a Bachelor of Business Degree in Marketing and Business Administration from McKendree University which he obtained at the age of 39.
For the last 26 years, Frank Besednjak has helped hundreds of organizations improve their performance, morale, leadership skills and profitability. Frank presents business improvement and leadership workshops all across the country for various businesses including manufacturers, distributors, retail specialty, home service professionals and hospitality providers. He has spoken to thousands of business leaders and worked with and assisted a variety of organizations with unique challenges. As a person who loves to help others, Frank has mentored dozens of individuals and future leaders, who have become great success stories in business and life.
Frank Besednjak is one of the highest rated speakers and coaches in contracting and service businesses. His no nonsense, real world, down to earth, raw style, encourages audiences to pay attention, take immediate action and make a difference. No one ever leaves without feeling inspired and motivated. He has written articles and been interviewed in almost every trade publication in contracting and the home service industry. His website is www.TheRealFrank.com