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Tuesday September 22: 12 PM – 2 PM CT

Wednesday September 23: 10:30 AM – 1 PM CT

Thursday September 24: 10:30 AM – 1 PM CT

Appointments with Exhibitors

Tuesday September 22: 6 PM – 7 PM CT

Wednesday September 23: 3:15 PM – 4 PM CT

Wednesday September 23: 5 PM – 7 PM CT

Thursday September 24: 5 PM – 7 PM CT


We will hold a Quiz Game during the first Happy Hour, hosted by Service Nation!

The questions will be peppered with industry quiz questions and fun trivia questions.

The Grand Prize winner will receive a weekend for two in Napa Valley, at a luxury hotel, with a private driver, and a wine tasting trip. Does not include airfare.

Participating sponsors will have the option of submitting questions and extra prizes!

*Only contractor attendees are eligible to win. Vendors, exhibitors, non-contractor attendees, speakers, and employees of Service World Expo are not eligible.

**Prize will be redeemable for up to one year.

Tuesday September 22: 4:30PM – 5:30PM CT

Location: Service Nation Lounge

Top Shelf Drink Mixology with Mia Mastroianni

With over 15 years of experience in the service industry from Boston to Miami, Mia Mastroianni became one of the founding bartenders of Soho House West Hollywood – the private members-only club where she remained a well-respected and often requested mixologist for the who’s who of Hollywood until 2016. Known for her tall figure and sassy fun attitude, “Tall Mia” has also opened Soho House locations in Miami Beach, FL and in Toronto, Canada – training their respective bar staffs on giving the highest quality of service, implementing proper technique, and executing incredible cocktails.

Learn how to make some special drinks with Mia! We’ll email you the list of supplies and ingredients before the show.

Wednesday September 23: 4PM – 5PM CT

Location: Goodman Lounge

Success Day Breakfast (Exclusive)

Are you ready to take your business to the next level? Tired of working in your business rather than “on” it? Wonder how other company owners manage to take family vacations and spend time away, but you can’t? We can show you how our members grow their profit by 30% each year! Make plans now to find out how our members create their own success when you join us for this business-building seminar for owners of contracting business companies.

Success by Design: Service Nation Alliance — Service Nation SVP and Contracting Business Hall of Fame Member | David Heimer

Profile in Prosperity — President of Southern Air -— Florida | Dustin Caison

Pre-Registration Required:

Tuesday September 24: 7:00AM – 8:30AM CT

Location: Service Nation Lounge

Ask The Experts

Join us Thursday afternoon from 3:30 to 5:00 PM Central and choose from 6 different rooms, each filled with subject matter experts. “Raise your hand” and ask the experts your burning questions about hot topics within the industries they represent. Or, ask questions and chat with other attendees in the open chat. This event is the digital equivalent to “Consultants Corner.” Stay in one room the entire time, or visit multiple rooms and get advice from multiple experts — it’s up to you!

• Drain Cleaning Room: Allan Ferguson and Ed O’Connell
• Innovation Room: Steve Miles and Ron Smith
• Exit Strategy Room: Brandon Jacob
• Digital Marketing Room: Chris Yano
• IAQ and Water Quality Room: Mike Barone & Ken Summers
• Remodeling Room: Patrick O’Toole

Thursday September 24: 3:30PM – 5:00PM CT

Location: Scarlet and Gold Lounges

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